> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.vormats.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to log in to Vormats Mobile

We're very excited that you're going to make digital communication a lot more personal and effective with the help of video. To help you get started, you'll find all the information you need in this guide.

**Note:** Before you get started, you either need to have received or [registered](https://support.vormats.com/en/article/how-to-register-your-vormats-account-nr179y/) a Vormats account. 

Download the Vormats app for [iOS](https://apps.apple.com/nl/app/vormats-video-storyteller/id1535842366) of [Android](https://play.google.com/store/apps/details?id=nl.vormats.store).

## Logging in

1. Open the Vormats app and click on **Sign in**.


![Welcome screen](https://storage.crisp.chat/users/helpdesk/website/5efdd09f26514000/imgc14946d780f0-1_1ahpskg.jpeg)

2. Enter your e-mail address and click continue.

3.  Enter your password and click continue.
  
**Note**: If it's the first time you're logging in, you'll be asked to enter a temporary password. You can find this password in the e-mail you've received from [support@vormats.com](mailto:support@vormats.com)


## First time logging in

You will be asked to enter a new password that is 10+ characters. Contains lowercased and uppercased letter, at leat one symbol and one number.
Once confirmed you will be redirected to the login page and can login with the chosen password.

![Enter new password](https://storage.crisp.chat/users/helpdesk/website/5efdd09f26514000/screenshot-2023-03-22-at-17222_1ekcg7.png)

## Password already set

Welcome to Vormats and record your first video !

## If your company uses SSO (Single Sign-On):

After you enter your email address, the browser will open with your company's login portal (if you're not already logged in). 

**Note**: If you already had an account that used the normal email and password system, SSO will now be the way to login into your account.

||  If you use an Apple Device, you will see the following message upon log in using SSO, which indicates that Vormats needs to open the browser to continue with the log in process. Simply press "Continue" and follow the next steps.

![SSO Login Dialog](https://storage.crisp.chat/users/helpdesk/website/5efdd09f26514000/screenshot-2023-03-28-at-14352_1n48lrb.png)

**Tip**: Als je de SSO-pop-up per ongeluk hebt weggeklikt of deze direct weer verdwijnt, sluit dan de app volledig af (dus ook weg swipen) en start hem opnieuw. De pop-up verschijnt dan opnieuw zodat je verder kunt met inloggen.